I am spending the first part of today in training. When I was signed up, I was given some homework to do so I would be prepared come Monday morning. I found the pre-work interesting enough that I did more than the minimum required. I’m glad I did because now I feel very prepared coming …
Continue reading “Being the Geeky Kid in the Front of the Classroom”
As my regular readers know, I like to turn Barnes & Noble Nook Colors into full-fledged Android tablets. For reasons that don’t bear further exploration at this juncture, I found myself with three Nooks to convert this past week. Having already converted several, I though this time would be a breeze. The first two were …
My general philosophy is to empower my clients to feel comfortable exploring and problem solving for themselves. Whenever possible, I try to incorporate some teaching into my tech support. I have received some great feedback from clients who tell me that I have opened new worlds for them. Not because I have snazzed up their …
Yesterday I was speaking with a friend and she asked how long it would take to do a certain technical task. I paused for a moment trying to decide which number to give her. The time required to do the task itself is short. However, there are lots of little places where external issues could …